We want your visit to be comfortable and free of surprises, so we've included some information that will streamline your visit. Take a moment to download our new patient forms and familiarize yourself with our payment policy.
At the office visit we will always focus on what you want to accomplish. Only you know your concerns, expectations, and personal preferences when it comes to dentistry. We start every relationship with a personal interview. You’ll spend some time talking with Dr. Dawson before your exam. He’ll help you define your primary concerns to address immediately, then talk about long-term goals. The more the dentist understands about your unique situation, the better equipped he’ll be to design a treatment plan that will exceed your expectations.
Office Appointment Policy
When you are given an appointment for dental care in our office, you are actually reserving a previously identified amount of time. That time, whether it is 10 minutes or 2 hours, is time that has been set aside for you and only you. When that time is lost because of a late cancellation or failure to show up, that time is lost not only to you but also to other patients who could have used that time for their care.
As do other health care offices, we have a policy that requires at least 24 hours notice to cancel or change a scheduled dental appointment. This policy gives us the time to reschedule another patient for that time period. Further, we reserve the right to assess a failed-appointment charge of $42.00, if you do not show up for your scheduled visit, or you cancel your appointment within the 24 hr time period. If that appointment is a multiple one, or more than 1 hour in length, we reserve the right to increase this fee accordingly. We will make every attempt to call you prior to your appointment to remind you of the date and time.
Please be assured that we value you as a patient and, as such, we fully realize that situations and circumstances arise which are impossible to foresee. The decision to assess a fee will be made on an individual case basis. Due to circumstances (eg. patient emergencies) it may be necessary at times for us to reschedule your appointment. We will do our utmost to offer you the same courtesy.
If you should have any questions regarding this policy or its implementation, please do not hesitate to speak with our office manager, Pat Gray at (410) 546-7770.
We are happy to file all insurance claims for you. Our office is considered an "out-of-network" provider with all insurance plans. Most plans will reimburse our office directly . For those plans that pay us, you will be responsible only for your portion of the charges at the time of your visit. However, Delta Dental, Blue Cross/Blue Shield and some MAMSI plans will not make payment directly to our office, they pay you. For those plans, you will need to pay for the total charge at your visit and your insurance plan will reimburse you directly. Again, we will file the dental claim for you as a courtesy.
Non Insured Patients
Payment is expected when services are rendered, unless prior financial arrangements have been made.
Our Financial Policy
We accept cash, personal check and all major credit cards. Please note: a $25.00 fee will be charged on all returned checks. We offer CareCredit, which is a convenient monthly payment plan. With CareCredit you have several payment options that fit your financial needs. (Subject to Credit Approval) We realize that some treatment ( or even special circumstances) can arise which may require special financial arrangements.We encourage you to discuss your questions or concerns with the office staff.
Patient Registation Form
To view our Registration Form, please click here. Please print and fill out form and bring it with you to your first dental appointment.